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Core Concepts

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Chat

Chat

Conversational AI for your knowledge base.

How It Works

Agency's chat feature lets you have a conversation with your documents:

  1. Ask a question in natural language
  2. Agency searches your knowledge base (semantic + keyword + filters)
  3. Local AI generates an answer from the retrieved chunks
  4. Sources are cited for verification with deep links to the excerpt

Chat Capabilities

  • Question answering: "What was the revenue in Q3?"
  • Summarization: "Summarize the key points of this report"
  • Comparison: "How do these two contracts differ?"
  • Analysis: "What trends do you see in these reports?"
  • Context switching: Follow-ups reuse the current conversation context.

Privacy

All chat processing happens locally:

  • Your questions never leave your device
  • AI models run entirely on your machine (downloaded and managed by the app)
  • No cloud API calls for inference
  • Complete conversation privacy

Tips & Controls

  • Choose model size to balance speed vs depth; switch in settings without re-ingesting data.
  • Citations link back to exact chunks; click to open the excerpt.
  • Long documents are chunked; keep questions specific to tighten grounding.
  • If cloud history sync is enabled, per-query encryption keys keep conversations private to you.

Models Included by Default

  • The app uses local Ollama at http://localhost:11434.
  • New teams default to the Balanced preset: LLM qwen3:8b with embedding mxbai-embed-large.
  • Other presets you can pick in Settings → Models:
  • Lightweight: llama3.2:3b + nomic-embed-text
  • Balanced (default): qwen3:8b + mxbai-embed-large
  • Quality: mistral:latest + BAAI/bge-m3
  • Reasoning: gemma3:12b + embeddinggemma:latest
  • Multilingual: qwen3:14b + BAAI/bge-m3
  • Additional LLM options available in the selector: phi4:mini, llama3.2:3b, llama3.1:8b, qwen3:8b, qwen3:14b, mistral:latest, gemma3:4b, gemma3:12b.
  • Embedding options: all-minilm, nomic-embed-text, mxbai-embed-large, BAAI/bge-m3, embeddinggemma:latest, plus legacy all-MiniLM-L6-v2 and all-mpnet-base-v2.
  • Changing the embedding model requires a full re-index of documents; LLM changes do not.

Bringing Your Own Model (Ollama-compatible)

  1. Train or fine-tune: Use a base model (e.g., Llama 3 or Mistral). If you fine-tune with LoRA using tools like *unsloth*, merge to a GGUF or other Ollama-compatible artifact.
  2. Create an Ollama model: Write a Modelfile that points to your base or merged weights, set context length and quantization, then run ollama create my-custom -f Modelfile.
  3. Verify locally: ollama run my-custom "Hello" to ensure it responds and fits your hardware.
  4. Add to Agency: In Settings → Models → Add Custom Model (Ollama), enter the tag (e.g., my-custom or an Ollama library tag) and click Pull Model. It will appear under LLM choices when installed.
  5. Set for the team: Select the custom model as the LLM for the team. Embedding models must come from the supported list to keep dimensions consistent; switching embeddings triggers re-indexing.

Notes:

  • Ensure your GPU/CPU and disk space match the model’s size; downloads can be large.
  • Keep context length in mind—very long contexts need models that support it (e.g., 32K/128K).
  • If a pull fails, retry from Settings; pending downloads and status are shown in the Models panel.
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How It WorksChat CapabilitiesPrivacyTips & ControlsModels Included by DefaultBringing Your Own Model (Ollama-compatible)
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